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Services

Business and Technology Consulting, Grounded in Operations

From system selection to restructuring and go-live, we bring the operating experience to design the right processes, the project discipline to deliver them, and the change management to make them stick.

01 — ERP Implementation

ERP Implementation

Full-lifecycle implementation of Odoo, Microsoft Dynamics 365, and SAP — configured around your redesigned processes, not generic defaults.

  • Requirements gathering and solution design across every department
  • System configuration, workflow setup, and custom extension specifications
  • Data migration, integration, and system architecture planning
  • User acceptance testing against real business scenarios
  • Go-live cutover and post-go-live stabilization and optimization

Platforms

  • Odoo
  • Microsoft Dynamics 365 Business Central
  • Microsoft Dynamics 365 Sales & CRM, including client portals
  • SAP
  • WMS, LMS, and HRIS platforms
02 — Process & Quality Systems

Process Reengineering & Quality Management Systems

We redesign workflows and build compliance into them before any system is configured, so your ERP enforces best practice from day one.

  • End-to-end business process mapping and gap analysis
  • Quality Management System (QMS) design and rollout
  • Standard operating procedures, policies, and controls
  • Audit readiness and regulatory alignment
  • Continuous improvement programs and operational KPIs

Standards We Work To

  • Good Manufacturing Practice (GMP)
  • Good Laboratory and Clinical Practice (GLP, GCP)
  • FDA 21 CFR Part 11
  • ISO 9001 Quality Management
  • ISO 13485 Medical Devices
  • HACCP and OSHA
  • State licensing and regulatory requirements
  • Public-sector contract requirements
03 — Project & Program Management

Project & Program Management

PMP-certified project and program management for any initiative that has to land on time, within scope, and within budget — software implementations, operational improvements, facility and product launches, and restructuring programs.

  • Project planning, scope, schedule, budget, and resource management
  • Program Management Office (PMO) setup, governance, and reporting
  • Portfolio prioritization across competing initiatives
  • Recovery of stalled or over-budget projects
  • Risk identification, mitigation, and decision records
  • Executive alignment and stakeholder management

Projects We Lead

  • ERP and business software implementations
  • Process improvement and quality initiatives
  • New facility, product, and program launches
  • Mergers, acquisitions, and integrations
  • Restructuring and reorganization programs

Ways to Engage

  • Full project or program delivery
  • Fractional project manager or PMO lead
  • Project rescue and assessment
  • Advisory and system selection
  • Fractional COO or Chief Compliance Officer
04 — Organizational Change Management

Organizational Change Management

Every major change succeeds or fails with people. We help organizations restructure, integrate, and adopt new ways of working — with clear communication, engaged leaders, and teams equipped for what comes next.

  • Change strategy, impact assessment, and readiness planning
  • Restructuring, reorganization, and new organizational design
  • Merger and acquisition integration
  • Leadership alignment and stakeholder communication
  • Role-based training and train-the-trainer programs
  • Go-live support, adoption tracking, and reinforcement

When You Need It

  • Restructuring or reorganizing teams and roles
  • Integrating an acquired business
  • Leadership transitions and new operating models
  • New systems, processes, or compliance requirements
  • Small businesses formalizing how they operate as they grow

What Clients Can Expect

  • 95–100% user adoption within 30 days of go-live
  • Fewer post-go-live issues and less rework
  • Internal teams equipped to own the change
05 — Fractional Leadership

Fractional COO & Chief Compliance Officer

Executive-level operations and compliance leadership on a part-time basis — for organizations that need the experience without a full-time hire, or need a leader in place during a transition or search.

Fractional Chief Operating Officer (COO)

  • Operating model, organizational structure, and accountability
  • Operational KPIs, management reporting, and performance reviews
  • Production, supply chain, inventory, and fulfillment improvement
  • Leadership through ERP selection, implementation, and adoption
  • Scaling processes and teams to support growth

Fractional Chief Compliance Officer (CCO)

  • Ownership of the compliance program and Quality Management System
  • GMP, ISO 9001, and ISO 13485 readiness and certification support
  • Policies, SOPs, CAPA, and controlled documentation
  • State licensing, audit preparation, regulatory inspections, and contract compliance
  • Compliance training and reporting to leadership and boards

How It Works

  • A set number of days per month, scaled to your needs
  • Retained monthly engagements or interim leadership during a search
  • Reports directly to the CEO, owners, or board
  • Builds internal capability and a clear handoff plan

A Good Fit When

  • Growth has outpaced your operations or compliance structure
  • An audit, certification, or new contract is approaching
  • A leadership role is vacant or not yet justified full time

Let's Get to Work Together.

Tell us where your operation is today and where it needs to be. We will recommend the right path forward.

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